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At last, an effective method to record phone calls without costly technical investment. Literally at the touch of a button, our unique telephone recording service enables you to record incoming or outgoing calls using your telephone keypad.

By simply fronting your business with any of the 08 non-geographic numbers, you have instant access to our extremely flexible and creative network-based recording services, eliminating the need to purchase in-house call recording equipment and negating all associated maintenance issues with such investment.

The 08-telephone number is connected to your existing telephone number. When the number is dialed a pre-recorded message is played stating that calls may be recorded for monitoring or training purposes, after which the call is delivered immediately to you. At this point the system instantly records the dialogue and saves it as a wav file that is then delivered to a designated e-mail, automatically and within minutes of the conversation concluding.

Exclusively, we have also pioneered call-recording solutions for those customers who may want to make outbound calls that may require recording, simply by dialling a number on the system. The system presents dial tone and you dial the number required. If the number is valid and the call is answered, both parties are connected and the recording will commence. Visit Calls-Recorded and try yourself.

Features

  • Web-based management gives you control
  • Inbound or outbound call recording
  • Simple to operate ‘On Demand’ option
  • Automatic delivery of recording to email
  • Affordable efficiency
  • Regulatory compliance
  • Web-based call statistics
  • Online playback facility and storage
PRS Telecom and ICS have years of experience in IVR. Together we develop and manage a wide range of interactive services based around telephony and mobile telephony platforms. Our services can be implemented using our “off the shelf” applications or can be tailored to your specific needs.

Whether you want to run a simple one-line application or a complex thousand line interactive service, we will manage your services leaving you to concentrate on promoting your ideas.

We also offer a range of solutions for your business which include:
  • Mobiles with all major networks
  • Voice over Internet (VOIP or SIP) systems
  • Carrier Pre-Selection
  • Wholesale Line Rentals
 Call Rates
0800 - Free For Callers To Call
you pay us 4.5ppm
0845 - Lo-Call Rates Charged To Caller
you pay us 1.5ppm
0870 - National Call Charged To Caller
2ppm (Peak only & soon to be discont’d).
0844 - Call Costs 5ppm To Caller
We pay you 1ppm at all times
0871 - Call Costs 10ppm to Caller
We pay you 3.5ppm at all times

*ppm(pence per minute) rate includes call routing to landlines, but  mobiles & NTS may vary. Calls to 0871s will require correct promotion.

For more information on the service, and a full demonstration, contact sales on 0844 544 0800