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»Fax, Voice To Email
PRS Telecom have recently added Fax2email to the range of services – a very simple application whereby users can send documents via a fax machine that are received to a designated email address as a tif attachment.
We can provide you with a number, which is set up on our system with a predefined email address. The user would simply load their document into the fax and dial the number from it in the usual manner. Once the fax has gone through, the system hangs up and the document would be sent to the specified email.
What makes our Fax2email service that extra special is that all calls are managed from within our network, ensuring that our customers need no additional hardware or software. It's an easy and confidential way of sending, receiving, filing and distributing fax documents.
Features
- Simple to use
- Eliminates hardware costs
- Reduces paper usage
- Easy archiving
The Voice2email service allows you to create a multiple data-capture telephone service, where you can request the caller to either record speech or enter information using the telephone keypad (DTMF).
Once a number has been allocated and the service selected, you can specify the email address of where you would like the information collected during the call to be sent once the call has been completed. Any audio information is attached to the email as a wav file and the DTMF details are contained within the body of the mail.
A typical use of this service would be a brochure line, for example, whereby the service would play an introduction message before requesting name and address information or asking the caller to input a contact telephone number using the telephone keypad.
Features
- Easy to operate
- Record your own prompts
- Capture multiple data input
- Instant email delivery of data
| PRS Telecom and ICS have years of experience in IVR. Together we develop and manage a wide range of interactive services based around telephony and mobile telephony platforms. Our services can be implemented using our “off the shelf” applications or can be tailored to your specific needs. Whether you want to run a simple one-line application or a complex thousand line interactive service, we will manage your services leaving you to concentrate on promoting your ideas. We also offer a range of solutions for your business which include:
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Call Rates 0800 - Free For Callers To Call you pay us 4.5ppm 0845 - Lo-Call Rates Charged To Caller you pay us 1.5ppm 0870 - National Call Charged To Caller 2ppm (Peak only & soon to be discont’d). 0844 - Call Costs 5ppm To Caller 1ppm at all times 0871 - Call Costs 10ppm to Caller 3.5ppm at all times *ppm(pence per minute) rate includes call routing to landlines, but mobiles & NTS may vary. Calls to 0871s will require correct promotion. |
For more information on the service, and a full demonstration, contact sales on 0844 544 0800